FAQs

Answering your most commonly asked questions about our finance products
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About Vehicle Finance Products

Is a Contract Hire agreement subject to VAT?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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How much do I need to pay as an initial deposit?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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What does flexible terms and mileage mean?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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Can my spouse or partner drive the vehicle?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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Does the vehicle come with warranty?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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Do you Lease commercials vans?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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Will I have an account manager?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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Can I claim back the VAT on my leasing payments?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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Who owns the vehicle?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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Is the Road Fund Licence included in my agreement?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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What is the minimum/maximum mileage I can do?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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Order and delivery

How will the vehicle be delivered?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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Do I get charged for delivery of a vehicle?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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Servicing and maintenance

Where can I get me vehicle serviced?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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How do I book an MOT or service if I have maintenance agreement?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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About Vehicle Finance Products

Persona?

All contract hire agreements are subject to VAT, which is currently set at 20%. If changes were made by the Government then these would be passed onto the customer.
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