
Downtime management: Market guide
Current market factors affecting vehicle downtime
The commercial vehicle industry's persistent challenge of limited parts availability is causing disruptions to the maintenance and repair network.
As commercial vehicles' operational demand remains high, a combination of global events - including supply chain disturbances, evolving regulations, and unexpected global occurrences - have heightened the scenario, impacting the maintenance and repair processes' efficiency and reliability.
Challenges of restricted parts availability

Supply chain disruptions
The automotive supply chain faces constant disturbances from natural disasters, geopolitical tensions, and trade restrictions.
Distribution and production of vital vehicle parts are at the mercy of unexpected events, resulting in a severe shortage, elongated downtime for commercial vehicles, and ultimately, impacting efficiency.

Aging fleet
The industry is full of older fleets, operating many vehicles beyond their expected lifespan due to new vehicle shortages.
As these vehicles age, the demand for parts surges, while other parts become outdated and their production becomes scarce or could even cease.
Consequently, finding appropriate replacements for these obsolete parts becomes progressively challenging, further intensifying the issue.

Specialised components
Commercial vehicles often need specific components to adhere to the demand of their role and industry.
These specialised parts might not have extensive market penetration, resulting in restricted availability, increased costs and extended lead times, disrupting vehicle maintenance and repairs.

OEM vs aftermarket
Choosing between Original Equipment Manufacturer (OEM) parts and aftermarket alternatives introduces another dimension to the challenge of parts availability.
Although OEM parts are famed for their dependability, they might be rare and pricier. Conversely, while aftermarket parts are more accessible and economical, their quality could differ, possibly affecting vehicle performance and warranty.
Impact on maintenance and repair network
- Increased downtime
A shortage of vital parts leads to extended downtime for commercial vehicles. Prolonged inactivity profoundly affects business operations, revenue generation, and client satisfaction, especially in sectors heavily dependent on a flawed transport network.
- Escalated maintenance costs
The constrained parts supply often elevates their prices due to surging demand. Maintenance facilities face escalating costs, which could be passed to customers, influencing overall business expenses for companies overseeing commercial vehicle fleets.
- Technician training and expertise
On top of the ongoing shortages of vehicles technicians, handling limited parts availability mandates technicians to have comprehensive knowledge of vehicle components. Continuous training is essential for these technicians to adapt their repair methodologies, introducing more intricacy and expense to the maintenance procedure.
- Strain on spare parts inventory
Anticipating and addressing parts shortages might require maintenance facilities to bolster their spare parts inventory. This can strain their logistics and resources, possibly increasing operational costs.
Customised fleet solutions
We understand that your fleet is unique, and you need a bespoke downtime offering.
We will work with you to deliver and meet your specific fleet requirements.
We offer advice around:
Customised downtime approaches
Whether it’s upgrading your fleet to newer models or using TCO to clarify your best fleet fit, we work with you to understand your needs.
Cost saving initiatives
Our partnerships and capabilities allow us to provide cost effective solutions without compromising on quality.
Advanced analytics and reporting
We can use our advanced analytics to provide comprehensive fleet performance reports, helping fleet managers to make informed decisions.
Safety first
Not only do we prioritise driver and vehicle safety, we can focus on driver training initiatives or proactive maintenance to ensure your vehicles are in top condition and your drivers are confident behind the wheel.
Green fleet initiative
We’re committed to reducing fleets’ carbon footprint by offering eco-friendly solutions and promoting efficient driving practices.