End of contract guide
What to do at the end of your agreement
At the end of your contract, you will be required to had your vehicle back.
You will be required to book the collection of your vehicle for one of our collection agents to take the vehicle back from you. You can do this by completing the form below.
What happens on collection?
- Your vehicle will be collected by one of our appointed collection agents
This will either be BCA Logistics (BCAL), Greenhous Group, AnyVan or Wilsons (in Northern Ireland). The collection timeframe is between 08:30 and 18:00. Our collection agent will contact you the working day before to confirm your collection details.
- A full inspection of your vehicle will be carried out
This is undertaken at the roadside, takes around 30 minutes, and judged against BVRLA Fair Wear and Tear standards. Please hand over all of the vehicle’s paperwork, including the documented service history before the inspection begins.
- A copy of the inspection report will be sent to you via email
Any item that falls within the BVRLA Fair Wear and Tear limits will not be charged. The inspection report is not a final invoice, items that exceed the Fair Wear and Tear limits will result in us sending you/your company an invoice detailing how much the charges will be.
- If a comprehensive inspection is not possible
The inspector will carry out a high level appraisal and mileage check of the vehicle before taking it away to a de-fleet centre for a full inspection against BVRLA standards.
Damage to your vehicle
Despite careful driving and regular maintenance, a vehicle’s condition may deteriorate over time. This is called 'Fair Wear and Tear' and is defined by the BVRLA (British Vehicle Rental & Leasing Association) guidelines.
Below is a brief overview of what is considered acceptable wear and tear and what falls outside the accepted standard for cars and light commercial vehicles (LCVs).
